Return/Refund Policy

Validity: Returns or exchanges accepted within 3 days of purchase only.

Eligibility: We accept returns only for faulty or wrong items shipped by us.

Proof Required: Must include a receipt or proof of purchase.

Condition: Items must be unused and in original packaging.

Refunds: No refunds, only replacements for damaged or defective items.

Shipping: Return shipping costs (including prepaid orders) are borne by the customer.

Sale Items: Products bought during special discounts or sales are not eligible for return or replacement.

Responsibility: We are responsible only for damage during shipping.

Repeated Replacements: If the issue persists after replacement, no further assistance can be provided.

Support Mail : support@thedivinestone.in